PMO Manager - Operations (Programme.Operations.Digital)

Synapxe; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company in Singapore is seeking a skilled project manager to support performance management and enhance project delivery. The candidate will manage reporting activities, coach junior members, and drive process improvements. Responsibilities include ensuring alignment with methodologies, tracking delivery timelines, and facilitating communication within teams. The ideal candidate will have strong analytical skills and experience in project management practices.

Qualifications

• Experience in project management methodologies and practices.
• Ability to coach and guide junior team members.
• Strong analytical skills to identify areas for improvement.

Responsibilities

• Support Balance Scorecard Goals via portfolio and project performance measurement.
• Manage regular reporting and monitoring activities in the Project Management Office.
• Ensure timely delivery, alignment and reporting across various work tracks.
• Initiate process improvements for demand and delivery fulfillment.
• Coach junior team members to improve productivity and excellence.
• Establish and implement standards and guidelines on project management.
• Analyze data and feedback to identify improvement areas.
• Track and monitor delivery timelines, dependencies, and risks.
• Facilitate effective communication among teams.

Job description

Projects Performance Management

• Support Balance Scorecard Goals via portfolio and project performance measurement & report and analysis
• Manage regular reporting and monitoring activities in the Project Management Office

Stakeholders Management, Standards, Methodologies & Processes

• Ensure timely delivery, alignment with Project Management Methodology (PMM) processes, deliverables and reporting across various tracks of work for the programme
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Coach junior team members to improve team productivity and operational excellence
• Provide training and guidance related to project reporting and monitoring to Project Managers
• Establish and implement standards and guidelines on project management practices, costing etc
• Support PMO initiatives like internal process audits, roadshow etc
• Analyze data and feedback to identify areas for improvement and suggest adjustments to enhance product functionality and user experience
• Drives alignment, bridge gaps across key business needs, processes & technology
• Tracks and monitor delivery timelines, deliverables, dependencies, assumptions, issues and risks
• Escalate issues and risk to management and stakeholders
• Facilitate effective communication within the various teams, ensuring a shared understanding of goals and priorities
• Contribute to the refinement of processes, promoting a culture of continuous improvement within the team
• Conduct gap analysis to identify areas for process improvement and efficiency gains and proactively identify and communicate project risks and issues