Playground Crew Lead: Lead & Elevate Guest Service

KIZTOPIA SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading children playground in Singapore is looking for a skilled Crew Lead to manage operations, supervise employees, and ensure exceptional customer service. The ideal candidate will have at least 3 years of experience in hospitality, strong leadership, and effective communication skills. This full-time position offers a dynamic working environment, employee benefits, and opportunities for career growth.

Benefits

Dynamic working environment

Good employee benefits

Career growth opportunities

Staff discounts

Qualifications

• Minimum 3 years of experience in hospitality or a customer-oriented front-line role.
• Experience in a supervisory role within childcare or entertainment is preferred.
• Excellent communication and interpersonal skills to interact effectively with customers.

Responsibilities

• Manage duty roster and cleaning schedule.
• Assist in crew deployment and meal-time arrangements.
• Maintain floor order and manage customer traffic.

Skills

Leadership skills

Customer service

Communication skills

Interpersonal skills

Team player

Flexibility to work shifts

Education

Diploma or above in Tourism and Hospitality or related disciplines

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

A leading children playground in Singapore is looking for a skilled Crew Lead to manage operations, supervise employees, and ensure exceptional customer service. The ideal candidate will have at least 3 years of experience in hospitality, strong leadership, and effective communication skills. This full-time position offers a dynamic working environment, employee benefits, and opportunities for career growth.