Platform Operations Trainee: AI-Driven Service Center

GrabTaxi Holdings Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Southeast Asian technology company is offering a 6-month full-time trainee role in operations. The position involves managing day-to-day service center operations, enhancing customer experience, and exploring AI technologies to improve efficiency. Ideal for those interested in business development and operational management, the role provides hands-on experience in a dynamic environment.

Benefits

Comprehensive Medical Insurance

Flexible Work Arrangements

Leave Entitlement

Qualifications

• Understanding of customer service and operational efficiency.
• Effective vendor management skills.
• Experience in conducting consumer research.

Responsibilities

• Support daily operations in Grab@Tampines.
• Review service processes and propose improvements.
• Conduct market research for advertisement partnerships.

Skills

Operational support

Customer experience enhancement

Artificial Intelligence knowledge

Business development

Job description

A leading Southeast Asian technology company is offering a 6-month full-time trainee role in operations. The position involves managing day-to-day service center operations, enhancing customer experience, and exploring AI technologies to improve efficiency. Ideal for those interested in business development and operational management, the role provides hands-on experience in a dynamic environment.