Platform Operations & Automation Lead

TikTok Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore seeks an experienced Product Manager for their Trust & Safety team. The role focuses on optimizing workflows and enhancing product capabilities through data-driven strategies. Candidates should have at least 4 years in product management, ideally with experience in technical fields. Strong analytical skills, effective communication, and the ability to manage cross-functional projects are essential. This position offers an opportunity to impact the operational capabilities of the organization.

Qualifications

• 4+ years in product or project management, focused on back-end systems.
• Strong logical thinking and technical understanding of system architecture.
• Proven ability to convey business requirements to technical teams.

Responsibilities

• Analyze user feedback and conduct research to understand business needs.
• Manage data infrastructure improvements to support business optimization.
• Coordinate with R&D teams to implement product solutions successfully.
• Track and manage progress of platform requirements to ensure quality delivery.
• Create operation documents and lead training sessions for user enablement.
• Continuously identify and improve operational processes.
• Liaise across teams to address issues and coordinate resources for projects.

Skills

Data-driven mindset

Product management expertise

Strong analytical skills

Education

Bachelor's degree in Computer Science or related field

Tools

Al applications

LLM (Language Learning Models)

Job description

A leading technology company in Singapore seeks an experienced Product Manager for their Trust & Safety team. The role focuses on optimizing workflows and enhancing product capabilities through data-driven strategies. Candidates should have at least 4 years in product management, ideally with experience in technical fields. Strong analytical skills, effective communication, and the ability to manage cross-functional projects are essential. This position offers an opportunity to impact the operational capabilities of the organization.