Planner / Customer Service Specialist - Pharma #HAJ

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is hiring for a role that involves developing strong relationships with key accounts and managing inventory. Candidates with a Diploma/Degree are encouraged to apply, especially those with experience in supply chain management. Shortlisted candidates will be contacted. Interested candidates can send their resume to the provided email.

Qualifications

• Min Diploma/Degree in any discipline.
• No experience required as on job training is provided.
• Experience in freight/supply chain field will be advantageous.

Responsibilities

• Develop and maintain strong relationships with key accounts.
• Liaise between clients and internal departments for issue resolution.
• Lead implementation of key account programs.
• Prepare stockholding reports for monthly reviews.
• Analyze metrics and support KPI performance improvement.

Skills

Relationship management

Inventory management

Supply chain analysis

ERP systems

Education

Diploma/Degree

Job description

Responsibilities

• Develop and foster strong relationships with key account.
• Serve as the key liaison person between the client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor, and control stockholding. Prepare stockholding and indent reports for monthly reviews
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyze Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, proactively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Qualifications / Min Requirements

• Min Diploma/Degree in any discipline
• No experience required as on job training is provided
• Experience in freight/supply chain field will be highly advantageous
• Able fo commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [e-mail]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599