Planner / Assistant Planner

ALWAYSHIRED PTE. LTD.; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A local supply chain management company in Singapore seeks a customer service specialist to manage customer accounts and deliver operational excellence. Responsibilities include resolving inquiries, monitoring production schedules, and enhancing supply chain performance. The ideal candidate should be proficient in Microsoft Excel and have knowledge of SAP/MRP systems. The role supports flexible working hours, with an attractive salary package up to $4000.

Qualifications

• Proficient in Microsoft Excel for data analysis.
• Experience in customer service with a focus on satisfaction.
• Knowledge of supply chain performance metrics.

Responsibilities

• Serve as primary point of contact for customer accounts.
• Handle customer inquiries with prompt resolution.
• Provide updates on production schedules and delivery timelines.
• Analyze supply chain metrics for performance improvements.
• Monitor production schedules for alignment with delivery requirements.

Skills

Customer service skills

Analytical skills

Problem solving

Tools

Microsoft Excel

SAP/MRP knowledge

Job description

Job Description & Requirements

• Salary up to $4000
• Working time: 8:30am - 5:30pm, 7am - 3pm OR 3pm - 11pm (Can Choose)
• Work Location: Tampines (Near IKEA)
• Work Day: Monday / Friday OR Wednesday - Sunday (Work from Home on Saturday & Sunday)

Job Responsibilities

• Serve as the primary point of contact for assigned customer accounts regarding planning, delivery and supply issues.
• Handle customer inquiries professionally, ensuring fast resolution and high customer satisfaction.
• Provide regular and ad‑hoc updates/reports to customers on production schedules, delivery timelines, and order status.
• Analyze supply chain performance metrics and support root cause analysis for missed targets.
• Participate in continuous improvement initiatives to enhance planning accuracy and supply chain performance.
• Monitor production schedules and ensure alignment with customer delivery requirements.

Requirements

• SAP/MRP knowledge is an added advantage
• Proficient in Microsoft Excel

We regret to inform that only shortlisted candidates will be notified.

Chong Wei Lian (William) | Registration Number: R23115965
AlwaysHired Pte Ltd | EA Licence No: 24C2293