Placemaking & Tenant Experience Lead

JLL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading property management company in Singapore is seeking a Placemaking Executive to enhance tenant satisfaction and retention. The role involves organizing social events, addressing tenant concerns, and preparing management reports. Ideal candidates will have at least 5 years of experience and strong communication skills to ensure high tenant satisfaction. This position also requires conflict resolution experience and a customer-centric approach.

Qualifications

• At least 5 years of experience in a relevant field.
• Ability to build rapport with tenants and prioritize tenant satisfaction.
• Experience in negotiating settlements effectively.

Responsibilities

• Prepare meeting documents and minutes weekly/monthly.
• Address tenant concerns and requests promptly.
• Organize tenant programs and networking opportunities.
• Collaborate with ops team for efficient service.
• Prepare performance and variance reports for management.

Skills

Excellent communication skills

Customer-centric approach

Conflict resolution

Education

Tertiary qualification

Job description

A leading property management company in Singapore is seeking a Placemaking Executive to enhance tenant satisfaction and retention. The role involves organizing social events, addressing tenant concerns, and preparing management reports. Ideal candidates will have at least 5 years of experience and strong communication skills to ensure high tenant satisfaction. This position also requires conflict resolution experience and a customer-centric approach.