Pilates Studio Coordinator - Full-time

Pilates Connect Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness studio in Singapore is seeking a highly organized individual for general administrative duties and client service roles. You will manage communications, client inquiries, and oversee day-to-day studio operations. Proficiency in both English and Chinese is required to effectively connect with clients and team members. This role offers the opportunity to work in a dynamic environment with a passion for fitness being a plus.

Qualifications

• Prior experience in client service or administrative roles.
• Availability for a 5-day work week, including at least two weekends per month.
• Must be able to speak and write in both English and Chinese.

Responsibilities

• Manage phone calls, emails, and other correspondence.
• Handle daily transactions and client inquiries.
• Ensure smooth day-to-day operations of the studio.
• Act as a liaison between clients and staff.

Skills

Strong communication and interpersonal skills

Customer-focused

Excellent time management

Multitasking abilities

Interest in fitness/Pilates

Job description

Responsibilities

General Administrative Duties

• Manage phone calls, emails, and other forms of written correspondence.

• Handle daily transactions and client inquiries related to billing and accounts.

• Maintain high service standards to ensure client satisfaction and build strong rapport.

• Oversee incoming mail, faxes, and courier arrangements; manage office supplies.

• Ensure smooth day-to-day operations of the studio.

• Register new clients and maintain an up-to-date client database.

• Act as a liaison between clients and staff for scheduling and appointment tracking.

Sales & Retail Support

• Maintain a well-stocked and neatly displayed retail area.

• Receive stock and deliveries while managing inventory.

• Assist in selling and promoting studio products and services.

Requirements

• Prior experience in client service or administrative roles.

• Strong communication and interpersonal skills.

• Customer-focused with the ability to address diverse client needs effectively.

• Excellent time management and multitasking abilities.

• Interest in fitness, particularly Pilates, is a plus.

• Availability for a 5-day work week, including at least two weekends per month.

Language Requirements

• Must be able to speak and write in both English and Chinese to communicate effectively with clients and team members.

If you have a passion for wellness and enjoy working in a dynamic environment, we’d love to hear from you!