RESPONSIBILITIES
- Support laboratory testing including but not limited to validation studies, method development and evaluation studies for new or existing customers in accordance to cGMP and ISO 9001 principles
- Responsible for the initial training and validation/application development support for customers, ensuring full and continued utilization of Microbial Solutions products.
- Provides technical leadership and supports customer onboarding, provide customer training, qualify leads, perform test demonstrations and help close new business opportunities during customer start up and continued account management.
- Recommends or performs remedial actions to troubleshoot customer issues related to application, reagents and software for the assigned product line.
- Establishes regular interface and communication with the Account Management and Field Service team; work cohesively as a team to provide excellence in service to clients
- Builds relationships with customers to influence the acceptance and use of Microbial Solutions portfolio
- Supports internal training for new launches and changes to product lines under responsibility.
- Generates, reviews or revises related Standard Operating Procedures (SOPs) related to Technical Services.
- Conducts seminars and hands-on workshops and support marketing educational activities related to portfolio.
- Participates and assumes support role in tradeshows and seminars.
- Participates in investigations (e.g. root cause analysis, impact analysis, risk assessment, corrective actions etc) and assists QA department in the event of any or audits in area of specialization.
- Territory coverage: Singapore, Southeast Asia,and distributors in APAC (Japan, Taiwan, etc). Travel up to 30%.
Requirements
- Min Bachelor’s degree (B.S.) or equivalent in Microbiology, Life Sciences,Biotechnology or any other related scientific discipline.
- Minimum 3 years of relevant industry experience in Microbiology
Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)