Perm Customer Service Officer (Up to $3,600) #NJN

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Singapore-based recruitment agency is looking for a candidate to handle customer orders, liaise with multiple departments, and manage inventory control. The role involves supporting logistical arrangements and administrative tasks. Working hours are Monday to Friday, from 9am to 6pm, with a salary of up to $3,600 x 13.

Responsibilities

• Liaising with Customers for all orders including confirmation, goods-ready and shipment scheduling.
• Liaise with the Logistics department to arrange vessel shipment schedule for the orders.
• Liaising with the Production department regarding orders and manufacturing data.
• Liaise with Technical Services to collate documents as requested by customers.
• Order Procurement – allocation, depletion and checking of raw materials for orders.
• Issuance of sample batch forms to production for sample requests from customers.
• Inventory Control – update records for QC.
• Covering Inventory and Purchasing duties in the absence of the Purchasing & Admin Manager.
• Update and provide the Product List to customers monthly.
• Any other ad-hoc tasks related to administrative support.

Job description

Job Scope

Jurong East

Mon to Fri, 9am - 6pm

Up to $3,600 x 13

Responsibilities and Support Tasks:

• Liaising with Customers for all orders including confirmation, goods‑ready and shipment scheduling.
• Liaise with the Logistics department to arrange vessel shipment schedule for the orders.
• Liaising with the Production department regarding orders and manufacturing data (labels, batch forms, etc.).
• Liaise with Technical Services to collate documents as requested by customers (e.g. MSDS, Halal Statement, COA).
• Order Procurement – allocation, depletion and checking of raw materials for orders.
• Issuance of sample batch forms to production for sample requests from customers.
• Inventory Control – update records of Purchase Order receipts, Incoming Stock Gain and Raw Material Quality form for QC.
• Covering Inventory and Purchasing duties during the absence of the Purchasing & Admin Manager.
• Update and provide the Product List to customers monthly.
• Any other ad‑hoc tasks related to administrative support.

Contact: Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.