PD Field Application Engineer (Switchgear and Transformers)

Eaton Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a professional to promote and develop Eaton power distribution solutions. The ideal candidate will have a bachelor’s degree in engineering, 5-10 years of experience in related fields, and strong electrical product knowledge. Responsibilities include providing technical support for Tender bids, enhancing service levels, and developing regional strategies. Candidates should have strong communication skills and be fluent in English, along with proficiency in AutoCad and related tools.

Qualifications

• 5-10 years related experience in power distribution product & marketing.
• Ability to respond to challenging circumstances.
• Takes initiative and instils confidence in peers.

Responsibilities

• Promote Eaton products and containerized solutions.
• Develop attractive solutions with competitive prices.
• Provide technical support and proposal advice for Tender assistance.
• Build technical knowledge shared drive for Regional FAEs.
• Maintain customer satisfaction through good service.
• Conduct internal and external product sharing.
• Develop and execute regional FAE strategy plan.
• Support Sales and FAEs in Tender Bidding.

Skills

Significant Electrical Product/Services Knowledge

Ability to respond to a variety of challenging circumstances

Significant experience utilizing Value Added Selling techniques

Ability to work well within a team

Fluent in written and spoken English

Strong Time Management Skills

Strong Presentation/Training and Communication Skills

Strong Interpersonal Skills

Strong organization and project management skills

Education

Bachelor’s degree, major in engineering

Tools

AutoCad

Fault calculation & simulation tools

Job description

Job Responsibilities

A. Promoting Eaton products and containerized solutions assignment involving PD system requested by regional or local customer group & consultant.

B. Develop attractive Eaton solution with competitive price for Sales, Partner, Consultant and End Users

C. Provide technical solution and proposal advice to support other FAE in EA regions in securing the Tender or succeed in the Tender Interview / Clarifications.

D. Build technical knowledge shared drive as Regional FAEs library in Power Distribution Assemblies product, ie. MV (AIS / GIS), RMU, TX, LV and Busway.

E. Provide and maintain a good service and support level to customers & consultant, as to achieve customer satisfaction and higher hit-rate.

F. Conduct Product & Solution sharing (internally & externally), specify Eaton brand and its products and solutions to influencers and decision makers

G. Develop & execute regional FAE strategy plan to enhance the PD support capability among regions.

H. Support Sales and FAEs in different regions for Tender Bidding, such as guidance on Compliance Spec and liaison with factory for best solution offering.

I. Constantly feedback to factory on the market trend and competitive product gaps, if any to help improve the R&D development direction.

J. Decent knowledge of containerized solution involving PD, Mechanical Cooling and Ventiliation system, Fire & Sprinkler system, and DCIM knowledge would be considered as advantages.

K. Know-how of Containerized system integration works in design stage, such as KTX Transformer Kiosk and RMU container.

L. Critical thinking and experienced in identify post-sales PD issue during installation & commissioning. Work closely with Service & factory team to resolves PD post-sales issue.

M. Occasionally travelling to assist in PD Tender & Presentation, if required within EA regions.

N. Create a culture of continuous improvement.

O. To be committed & responsible for Quality Management System.

Qualifications

Education level required

Bachelor’s degree, major in engineering

Years and area of experience required

• Significant Electrical Product/Services Knowledge
• Ability to respond to a variety of challenging circumstances
• Significant experience utilizing Value Added Selling techniques
• Ability to work well within a team
• 5-10 years related experience in power distribution product & marketing
• Fluent in written and spoken English
• Takes initiative and instils confidence in peers and sales personnel

Technical knowledge

1. Familiar with AutoCad & Fault calculation & simulation tools
2. Knowledge of medium voltage, low voltage products and systems as well as control and electrical design
3. Working experience in Data Center industry would be an added advantage

Soft skills

• Strong Time Management Skills
• Strong Presentation/Training and Communication Skills
• Strong Interpersonal Skills
• Strong organization and project management skills