Patient Services Lead — Front Desk & Admissions (Part-Time)

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A healthcare institution in Singapore seeks a committed individual for front-line patient services. You will assist with patient registration, manage appointments, and provide financial counselling. Ideal candidates should have relevant diplomas and prior experience in customer service. A pleasant personality and proficiency in data systems are essential. Minimum commitment of 20 hours per week is required.

Qualifications

• Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.
• Experience in frontline customer service and/or knowledge of hospital operations is preferred.
• Proficient in IT data/information systems.

Responsibilities

• Provide excellent front-line services to patients for admission.
• Assist in the registration of patients and maintain accurate records in the database.
• Handle enquiries on patient admissions and schedule appointments.

Skills

Customer service

Interpersonal skills

Communication skills

IT data/information system proficiency

Education

Diploma/Higher NITEC/NITEC/O levels

Tools

SAP system knowledge

Job description

A healthcare institution in Singapore seeks a committed individual for front-line patient services. You will assist with patient registration, manage appointments, and provide financial counselling. Ideal candidates should have relevant diplomas and prior experience in customer service. A pleasant personality and proficiency in data systems are essential. Minimum commitment of 20 hours per week is required.