Patient Services & Insurance Liaison

ICON SOC Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare service provider in Singapore is seeking Patient Service Officers dedicated to enhancing patient care at our cancer centres. The role involves liaising with patients and their families regarding appointments and insurance enquiries, verifying patient information, and assisting with health insurance processes. Candidates should possess a Diploma in Business Administration or related fields, and at least 2 years of experience in the healthcare industry, coupled with strong communication and interpersonal skills. This is an opportunity to make a meaningful impact in patient lives.

Qualifications

• Minimum 2 years of working experience, preferably in healthcare industry.
• Pro-active to patients’ needs and able to communicate effectively.
• Able to work effectively with others in the team.

Responsibilities

• Liaison with patients and family members on appointments.
• Assist patients with registrations, billings, and insurance claims.
• Verification of patients’ information into the Clinic system.
• Provide assistance on health insurance coverage and Medisave requirements.

Skills

Interpersonal skills

Effective communication

Customer service orientation

Education

Diploma in Business Administration, Customer Service or equivalent

Job description

A healthcare service provider in Singapore is seeking Patient Service Officers dedicated to enhancing patient care at our cancer centres. The role involves liaising with patients and their families regarding appointments and insurance enquiries, verifying patient information, and assisting with health insurance processes. Candidates should possess a Diploma in Business Administration or related fields, and at least 2 years of experience in the healthcare industry, coupled with strong communication and interpersonal skills. This is an opportunity to make a meaningful impact in patient lives.