Patient Service Supervisor - Friendly Working Environment (East Area)

Healthway Medical Group; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A healthcare provider in Singapore is looking for dedicated front-desk personnel. Responsibilities include patient registration, assisting doctors, and ensuring a high quality of patient care. Candidates should have at least 'O' levels, excellent communication skills, and a customer-service mindset. Both full-time and part-time roles are available, with full-time staff committing to 44 hours per week, including weekends and nights.

Qualifications

• Must have strong interpersonal communication skills.
• Excellent customer-service mindset required.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Perform front-desk duties such as patient registration and booking appointments.
• Assist Doctors with chaperone and simple procedures.
• Deliver high quality of patient care experience.

Skills

Interpersonal communication skills

Customer-service mindset

Multi-tasking abilities

Education

Minimum 'O' levels or equivalent

Job description

Responsibilities

• Perform front-desk duties such Patient Registration, Booking Appointments, Dispensing Medicine, Billing and Payment Collection
• Attend to enquiries
• Assist Doctors with chaperone and simple procedures
• Administrative duties such as claims submission, stock take and Clinic audit
• Deliver high quality of patient care experience
• Other duties as assigned

Requirements

• Minimum 'O' levels or equivalent
• Good interpersonal communication skills
• Excellent customer-service mindset
• Able to multi-task and work in a fast-paced environment
• Prior experience in a healthcare setting would be an advantage.
• Candidates with more experience may be appointed to a senior role.
• Full Time and Part Time role available.
• Full Time staff need to commit 44 hours per week, on 5.5/6 Days work week.
• Able to commit over the weekends and night sessions.
• Candidates with more years of experience can be consider as Patient Service Supervisor/ Assistant Service Supervisor.