Patient Service Associate - Women's Clinic (Orchard MRT/ Attractive bonus and medical benefits)

PACIFIC HEALTHCARE HOLDINGS LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Singapore is seeking a proactive receptionist to handle cashiering duties, ensure accurate clinical data entry, and provide exceptional customer service. Ideal candidates should hold at least a Polytechnic Diploma and possess experience in a clinic setting. Proficiency in Microsoft Office and handling insurance claims is essential. The role requires strong interpersonal skills and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum Polytechnic Diploma, GCE A/O qualification required.
• Experience in clinic setting and customer service will be advantageous.
• Proficiency in Microsoft Office and Clinic support (Plato) is a must.

Responsibilities

• Provide receptionist and cashiering duties.
• Ensure accuracy of clinical data entry into the computer system.
• Attend to phone calls, coordinate appointments, and other administrative duties.

Skills

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Education

Minimum Polytechnic Diploma

Tools

Microsoft Office

Clinic support (Plato)

Job description

Responsibilities

• Provide receptionist and cashiering duties
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Be competent and efficient with insurance claim processes

Requirements

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Must have experience with insurance claims