Patient Service Associate (West/Patient Services Centre/Hospital) (ID:573188)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Singapore is seeking a motivated individual to manage patient registration, scheduling, and ensure high satisfaction levels during consultations. The ideal candidate should have a minimum GCE 'N' Level education, proficiency in Microsoft Office, and a strong service-oriented mindset. Experience in healthcare or customer service is required. Competitive bonuses and accessible location from MRT are offered.

Benefits

Competitive bonuses

Accessible from MRT

12 hours shifts

Qualifications

• Minimum GCE “N” Level with relevant experience in healthcare or customer service.
• Proficient in Microsoft Office and basic IT tools.
• Strong team player with the ability to multitask in a fast-paced environment.
• Service-oriented mindset and willingness to learn and adapt.

Responsibilities

• Register patients and ensure accurate entry of personal and medical information into the system.
• Assist in scheduling and rescheduling appointments efficiently.
• Attend to walk-in patients and handle general enquiries professionally.
• Manage payment collections across various payment modes.
• Maintain a high level of patient satisfaction throughout the consultation process.
• Assist the doctor in the consultation room when required.

Skills

Multitasking ability

Team player

Service-oriented mindset

Proficiency in Microsoft Office

Education

Minimum GCE “N” Level

Job description

• Competitive bonuses
• Accessible from MRT
• 12 hours shifts

Responsibilities

• Register patients and ensure accurate entry of personal and medical information into the system
• Assist in scheduling and rescheduling appointments efficiently to meet patient and clinic needs
• Attend to walk-in patients and handle general enquiries in a professional and courteous manner
• Manage payment collections across various payment modes (cash, credit card, insurance, etc.)
• Maintain a high level of patient satisfaction throughout the entire consultation process
• Assist the doctor in the consultation room when required, ensuring smooth workflow and patient comfort

Requirements

• Minimum GCE “N” Level with relevant experience in healthcare or customer service.
• Proficient in Microsoft Office and basic IT tools.
• Strong team player with the ability to multitask in a fast-paced environment.
• Service-oriented mindset and willingness to learn and adapt.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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