Patient Service Associate (Specialist Clinic)

HEALTHWAY MEDICAL ENTERPRISES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Singapore is seeking a detail-oriented individual for front desk duties, including patient registration and medication dispensary. The ideal candidate must possess strong interpersonal skills, be a good team player, and be motivated. This role offers opportunities to assist in clinic management and ensure excellent customer service through efficient inventory oversight and clinic maintenance.

Qualifications

• Good team player with strong interpersonal and communication skills.
• Highly motivated, independent and adaptable to change.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform front desk duties including patient registration and answering phone calls.
• Dispensary of medication and assist clinic management.
• Oversee inventory standards for medications and supplies.

Skills

Interpersonal skills

Customer service

PC / computer literacy

Education

Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

Job description

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other other duties assigned

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week