Patient Service Associate | Rotating shifts | AWS & Bonus

Good Job Creations; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is looking for a Patient Service Associate. The role includes registering patients, managing admissions, and assisting with enquiries. Candidates with a minimum GCE 'O' Level qualification are welcome to apply, and no experience is required. The position requires openness to rotating shifts and proficiency in Microsoft Office. Competitive compensation with AWS and bonuses offered.

Qualifications

• Minimum GCE 'O' Level qualification or equivalent.
• Candidates with no experience are welcome to apply.
• Must be open to work on rotating shifts (3 shifts).

Responsibilities

• Ensure operational readiness of the department, including cleanliness.
• Register patients and update contact details accurately.
• Attend to patient enquiries and provide timely assistance.
• Support admission processes including financial counselling.
• Manage patient discharge and transfer procedures.
• Maintain accurate patient records while ensuring privacy.
• Promote and assist with the use of self-help kiosks.
• Provide administrative support for departmental events.
• Assist doctors and nurses during consultations.

Skills

Proficient in Microsoft Office

Experience with SAP

Education

Minimum GCE 'O' Level qualification or equivalent

Job description

Patient Service Associate | Rotating shifts | AWS & Bonus

Work Hours:
Mon to Sun 5 days' work week including PH
Rotating Shifts including overnight shifts

Responsibilities:

Ensure operational readiness of the department, including cleanliness and adequate stationery supplies.

Register patients and update next-of-kin contact details accurately.

Attend to patient enquiries and provide timely assistance.

Support admission processes including financial counselling and monitoring bed requests.

Manage patient discharge and transfer procedures, including system updates, appointment scheduling, and payment collection.

Maintain accurate patient records while ensuring data privacy and security.

Promote and assist with the use of self-help kiosks for registration.

Provide administrative support for daily operations and departmental events.

Assist doctors and nurses during consultations and prepare necessary documentation.

Requirements:

Minimum GCE “O” Level qualification or equivalent.

Candidates with no experience are welcome to apply.

Must be open to work on rotating shifts (3 shifts).

Proficient in Microsoft Office; experience with SAP is an added advantage.

We regret that only shortlisted candidates will be notified.

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