Patient Service Associate (Hospital/West/3 Shifts) (ID: 670692)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare recruitment firm in Singapore seeks a Frontline Customer Service Representative. Key responsibilities include registering patients, responding to inquiries, and performing administrative tasks. The ideal candidate has at least O Level education and two years of experience in customer service. This position offers a dynamic work environment focused on high-quality patient care.

Qualifications

• Minimum O Level or higher education.
• 2 years experience in frontline customer service preferred.
• Meticulous and caring attitude.

Responsibilities

• Register patients and explain payment options.
• Respond to patient inquiries in person and by phone.
• Perform administrative tasks at day end.
• Deliver customer service in healthcare setting.

Skills

Customer service

Multi-tasking

Adaptability

Education

O Level and above

Job description

Responsibilities

• Register patients, explain payment schemes and charges, and provide information about the clinic's services
• Respond to inquiries from patients and the public both in person and over the phone
• Perform general administrative and counter-closing tasks at the end of the day according to standard procedures
• Deliver high-quality customer service to patients and visitors in a healthcare setting

Requirements

• Minimum of O Level and above
• Able to multi-task and work in a fast-paced and dynamic environment
• Meticulous, caring, and adaptable to changing patient needs
• Preferably 2 years’ experience in frontline customer service

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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