Patient Service Associate (Healthcare)

AlwaysHired; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a Patient Service Associate. In this role, you will be the first point of contact for patients, assisting with registration, appointment scheduling, and promoting health services. The ideal candidate should be pleasant, professional, and able to thrive in a fast-paced environment. Be part of a committed team dedicated to making every patient's experience positive.

Qualifications

• Must possess GCE 'A', 'O', 'N' Levels or NITEC qualification.
• Pleasant and professional disposition required.
• Ability to work in a fast-paced environment is essential.

Responsibilities

• Attend to patients' queries and assist with registration and payments.
• Help patients navigate polyclinic services.
• Deliver prompt and professional frontline service.

Skills

Pleasant disposition

Service excellence

Multitasking

Team player

Education

GCE 'A', 'O', 'N' Level or NITEC qualification

Job description

About the Role:

As a Patient Service Associate, you will be the first point of contact for patients at our polyclinics, assisting them with registration, appointment scheduling, payments, and general enquiries. You will also promote and educate patients on available health services and programmes, ensuring a smooth and positive experience for every visitor.

Responsibilities:

• Attend to patients' queries and assist with registration, appointment scheduling, and payments.
• Help patients navigate the polyclinic services and resolve any challenges.
• Promote health services and educational programmes to patients.
• Deliver prompt, friendly, and professional frontline service in a fast-paced environment.
• Support administrative and operational activities as required.

Skills & Attributes:

• GCE 'A', 'O', 'N' Level or NITEC qualification.
• Pleasant, approachable, and professional disposition.
• Team player with a passion for service excellence.
• Ability to multitask and thrive in a fast-paced, dynamic environment.

Locations:

Openings are available at Ang Mo Kio, Hougang, Kallang, Geylang, Toa Payoh, Woodlands, Yishun, Khatib, Sembawang, Serangoon or etc.

Contact:

Interested candidates please apply online or send your latest CV to [e-mail]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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