Patient Service Associate (Healthcare)

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading healthcare service provider in Singapore is seeking a Patient Service Associate to be the first point of contact for patients at polyclinics. You will assist with registration, appointment scheduling, and payments while promoting health services. The ideal candidate should have GCE 'A', 'O', 'N' Level or NITEC qualifications and possess a friendly disposition. This role requires multitasking in a dynamic environment across various locations.

Qualifications

• Pleasant, approachable, and professional disposition.
• Team player with a passion for service excellence.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Attend to patients’ queries and assist with registration.
• Help patients navigate the polyclinic services.
• Promote health services to patients.
• Deliver friendly and professional service.
• Support administrative activities as required.

Skills

Pleasant disposition

Team player

Multitasking

Education

GCE 'A', 'O', 'N' Level or NITEC qualification

Job description

About the Role:

As a Patient Service Associate, you will be the first point of contact for patients at our polyclinics, assisting them with registration, appointment scheduling, payments, and general enquiries. You will also promote and educate patients on available health services and programmes, ensuring a smooth and positive experience for every visitor.

Responsibilities:

• Attend to patients’ queries and assist with registration, appointment scheduling, and payments.
• Help patients navigate the polyclinic services and resolve any challenges.
• Promote health services and educational programmes to patients.
• Deliver prompt, friendly, and professional frontline service in a fast-paced environment.
• Support administrative and operational activities as required.

Skills & Attributes:

• GCE 'A', 'O', 'N' Level or NITEC qualification.
• Pleasant, approachable, and professional disposition.
• Team player with a passion for service excellence.
• Ability to multitask and thrive in a fast-paced, dynamic environment.

Locations:

Openings are available at Ang Mo Kio, Hougang, Kallang, Geylang, Toa Payoh, Woodlands, Yishun, Khatib, Sembawang, Serangoon or etc.

Interested candidates please apply online or send your latest CV to [e-mail]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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