Patient Service Associate Executive, Pre-Operative Services

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a customer service representative for the Division of Pre-Operative and Admitting Services. In this role, you will provide scheduling and coordination services, advise patients on the admission process, and handle financial counseling. Candidates should have a diploma and experience in customer service is preferred. Strong interpersonal and communication skills are essential.

Qualifications

• Diploma in any discipline.
• Customer-oriented and preferably with customer service experience.
• Team player with good interpersonal and communication skills.

Responsibilities

• Provide frontline customer service for the Division of Pre-Operative and Admitting Services.
• Advise patients on their admission process.
• Provide financial counseling and collect deposits from patients.

Skills

Customer-oriented

Interpersonal skills

Communication skills

Education

Diploma in any discipline

Job description

The Job

You will provide frontline customer service for the Division of Pre-Operative and Admitting Services (POAS). Your role includes providing pre-operative scheduling and coordination services, advising patients on their admission process, providing financial counseling, as well as collecting deposits from patients.

Requirements

• Diploma in any discipline
• Customer-oriented and preferably with customer service experience
• Team player with good interpersonal and communication skills