Patient Service Associate (Diagnostic Radiology)

Tan Tock Seng Hospital; Singapore; On-site; SGD 250,000 +; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Patient Service Associate to provide exceptional frontline services to patients. Responsibilities include managing patient registrations and appointments, handling financial counselling, and maintaining patient records. Ideal candidates possess a diploma or A-Level qualifications, with strong communication skills and a team-oriented mindset. Experience in frontline customer service is preferred. Join us in delivering compassionate care and professionalism.

Qualifications

• Diploma or relevant qualifications in any discipline.
• Ability to multi-task in a dynamic environment.
• Good interpersonal communication skills.

Responsibilities

• Deliver prompt and excellent frontline services to patients.
• Handle registration of patients' visits and appointment scheduling.
• Provide financial counselling and manage patient records.

Skills

Communication skills

Multi-tasking

Customer service

Team player

Computer proficiency

Education

Diploma in any discipline or GCE 'A'/'O' Level or Higher NITEC in Business Studies or NITEC in Service Skills

Job description

Patient Service Associate (Diagnostic Radiology)

Institution: Tan Tock Seng Hospital

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, handle the administration of patients' records and provide financial counselling.

Requirements

• Diploma in any discipline/ GCE 'A'/'O' Level/ Higher NITEC in Business Studies/ NITEC in Service Skills
• Able to multi-task and work in a fast-paced and dynamic environment
• A team player with good interpersonal communication skills
• Experience in frontline customer service is preferred
• Proficiency in computer application

Working Schedule

• Mondays to Fridays, Alternate Saturday (half day)
• Staggered Office Hours
• Rostered to work 1 Sunday every 6 weeks.