Patient Service Associate/ Clinic Assistant (Specialist Clinic) #Urgent

Healthway Medical Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Clinic Assistant to manage patient interactions, medication dispensing, and handle insurance claims. The role requires a Diploma-level education and emphasizes strong interpersonal skills and customer service orientation. Candidates should be motivated, independent, and capable of thriving in a fast-paced environment, with potential for growth based on experience.

Qualifications

• Good team player with strong interpersonal skills.
• Highly motivated, independent, adaptable to change.
• PC / computer literacy, able to work in a fast-paced environment.

Responsibilities

• Attend to patients' registration, handle crowd control.
• Dispense medication, manage insurance claims.
• Ensure clinic cleanliness and inventory standards.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Education

Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

Job description

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week (Monday to Saturday)
• Candidates with more experience may be appointed to a senior role