Patient Service Associate/ Clinic Assistant (Part Time/ Maternity Cover)

Healthway Medical Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is seeking a front desk assistant to manage patient registrations, handle claims, and provide excellent customer service. The role requires strong interpersonal skills, a diploma, and the ability to work in a fast-paced environment. Join our dedicated team and help enhance the clinic's operations.

Qualifications

• Diploma in any relevant discipline or equivalent qualifications.
• Strong interpersonal and communication skills.
• Ability to work independently and adapt to changes.

Responsibilities

• Perform front desk duties including attending to patient registration.
• Handle TPA claims, Medisave claims, and insurance documentation.
• Assist Clinic Manager with overall clinic performance.

Skills

Interpersonal skills

Team player

Customer service

Adaptability

Education

Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

Job description

Responsibilities

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, Service oriented and a good team player