Patient Service Associate (1 year/GOVT) - Office hours/Entry Level #HAO

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable healthcare staffing agency in Singapore is seeking a Patient Service Associate for a 1-year position. The role involves greeting patients, managing referrals, and providing excellent customer service. Candidates should have a minimum NITEC or Diploma in any course. Office hours are Mon-Fri with a half-day on Saturday. Interested candidates can submit resumes to the provided email.

Qualifications

• Minimum NITEC/Diploma in any course.
• Effective communication skills for patient inquiries and concerns.
• Ability to handle payments and coordinate consultations.

Responsibilities

• Greet and register patients.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries.
• Manage patient concerns, ensuring timely resolution.
• Communicate effectively with patients.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

NITEC/Diploma in any course

Job description

Patient Service Associate (1 year/GOVT) - Office hours/Entry Level #HAO

Duration: 1 year

Working Days & Hours: Mon-Fri office hours, Sat half day

Job Description:

• Greet and register patients
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Job Requirements: Min NITEC/Diploma in any course

Interested candidates, please submit your resume to: [e-mail]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)