Patient Service associate

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Patient Service Associate to assist in clinic operations and provide exceptional customer service. The ideal candidate will have relevant experience as a clinic assistant and strong administrative skills. Responsibilities include managing patient inquiries, appointment scheduling, and insurance claims. This is a full-time role with weekday hours and Saturday mornings.

Qualifications

• Relevant working experience as a clinic assistant.
• Knowledge of administrative tasks in a healthcare setting.

Responsibilities

• Assist in day-to-day operations of the clinic.
• Support the Clinic Manager and Medical Director.
• Handle front-line customer service and appointment scheduling.
• Manage insurance claims and related administrative tasks.
• Liaise with patients and vendors.

Skills

Experience as clinic assistant

Job description

Patient Service associate

• Mon to Fri (9:00am – 5:00pm), Sat (9:00am – 1.00pm)
• $2400 - $3,000
• Orchard

Job Requirements

• With relevant working experience as clinic assistant

Job Responsibilities:

• Assist in the day-to-day operations and administrative functions of the clinic to ensure efficient and professional service delivery.
• Provide support to the Clinic Manager and Medical Director in the smooth running of the assigned clinic.
• Handle all aspects of front-line customer service, including cashiering, appointment scheduling, registration, and responding to patient enquiries.
• Manage administrative tasks related to insurance claims, Medisave transactions, and Letters of Guarantee (LOGs).
• Liaise with patients, vendors, suppliers, and relevant local regulatory authorities as required.
• Assist in the renewal and maintenance of relevant clinic licenses and documentation.
• Uphold high standards of professionalism, patient confidentiality, and compliance with healthcare regulations.
• Perform any other duties and responsibilities as assigned by the Clinic Manager and/or Medical Director to support clinic operations.