Patient Liaison Officer

THE O&G SPECIALIST CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading private O&G practice in Singapore is seeking individuals who are interested in a rewarding career in healthcare. Responsibilities include addressing patient enquiries, providing personalised patient services, and ensuring quality care. Training in obstetrics, gynaecology, and infertility management will be provided, making this an excellent opportunity for career progression. No prior experience is required, but candidates must be comfortable communicating in English.

Benefits

Competitive remuneration and bonuses

Career progression opportunities

Training by in-house specialists

Qualifications

• Genuine interest in the healthcare industry.
• Comfortable communicating in English.

Responsibilities

• Address patient enquiries via calls, emails, and WhatsApp.
• Provide personalised service for in-clinic patients.
• Ensure quality patient care through patient education.
• Handle a variety of administrative duties.

Job description

Scope of Work

1. Address patient enquiries via calls, emails, and WhatsApp in a professional and timely manner.
2. Provide personalised service for in-clinic patients, including appointment planning, registration, dispensing of medications, and billing.
3. Ensure quality patient care through patient education, assisting doctors with chaperoning, and supporting minor procedures.
4. Handle a variety of administrative duties, including enquiry management and stock-taking.

What’s in it for you?

1. Be part of one of the most renowned private O&G practices in Singapore.
2. Gain exposure to obstetrics, gynaecology, infertility management, and IVF, with training provided by in-house specialists and experienced O&G nurses.
3. Enjoy career progression opportunities, with growth plans for the clinic in place.
4. Competitive remuneration and bonuses, including attractive rewards for high performers.

Others

1. We welcome applicants with no prior experience if you have a genuine interest in the healthcare industry.
2. Must be comfortable communicating in English.