Patient Experience Coordinator

WECRUIT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare service provider in Singapore is seeking a front-desk support representative to assist patients with appointments, manage records, and coordinate care. The ideal candidate will be dedicated to maintaining a professional, patient-focused environment and capable of handling administrative responsibilities. Strong communication skills and a commitment to patient satisfaction are essential. Only shortlisted candidates will be contacted, and all applications will be handled confidentially.

Responsibilities

• Provide front-desk support and assist patients with enquiries and appointments.
• Manage patient records and maintain accurate documentation.
• Coordinate with healthcare staff to ensure smooth patient care and operations.
• Follow up on patient feedback and requests.
• Assist in administrative tasks such as billing and scheduling.
• Uphold a professional, patient-focused environment at all times.

Job description

A healthcare service provider in Singapore is seeking a front-desk support representative to assist patients with appointments, manage records, and coordinate care. The ideal candidate will be dedicated to maintaining a professional, patient-focused environment and capable of handling administrative responsibilities. Strong communication skills and a commitment to patient satisfaction are essential. Only shortlisted candidates will be contacted, and all applications will be handled confidentially.