Patient Billing & Financial Counseling Specialist

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading public healthcare institution in Singapore is seeking a Financial Counselor to assist patients with financial issues related to medical costs. Responsibilities include conducting financial counseling, managing billing inquiries, and ensuring documentation for financial assistance. Candidates should possess at least a GCE O’ Level Certificate or diploma in Business Administration or Finance, and have good knowledge of CPF and insurance matters. The role fosters teamwork and effective communication.

Qualifications

• Minimum GCE O’ Level Certificate / Diploma / Degree in relevant fields.
• Experience in financial counseling and familiarity with billing processes.
• Ability to work with diverse teams and communicate effectively.

Responsibilities

• Conduct financial counselling for patients regarding hospital bills and payment options.
• Assist in processing billing inquiries and payments.
• Manage documentation for financial assistance cases and departmental supplies.

Skills

Knowledge of CPF and insurance matters

Team collaboration

Initiative and problem-solving

Education

GCE O' Level Certificate / Diploma / Degree in Business Administration / Finance

Job description

A leading public healthcare institution in Singapore is seeking a Financial Counselor to assist patients with financial issues related to medical costs. Responsibilities include conducting financial counseling, managing billing inquiries, and ensuring documentation for financial assistance. Candidates should possess at least a GCE O’ Level Certificate or diploma in Business Administration or Finance, and have good knowledge of CPF and insurance matters. The role fosters teamwork and effective communication.