Partnerships Operations Manager (12-month contract) , Third-Party Associate

TikTok; Singapore; On-site; SGD 120,000 - 180,000; Part time

Job summary

TikTok is seeking a Partnerships Operations Manager (12-month contract) in Singapore to drive performance visibility and operational excellence across our product partnerships ecosystem. You will own the data cadence, monitor partner performance, and surface insights to leadership, while managing budgets and SOPs to enable scalable partnerships.

With 5+ years in business or partnership operations, you will collaborate across cross-functional teams, including Finance and BD, and work closely with

Qualifications

• Bachelor’s degree in a related field.
• 5+ years in business analysis, sales operations, partnership operations, or business operations in tech/SaaS/digital advertising.
• Experience analyzing large data sets to identify risks and optimize resources.
• Fluent Mandarin and English to support APAC/China coordination.
• Experience owning recurring reporting from data extraction to leadership-ready outputs.

Responsibilities

• Own the team's recurring data cadence, extracting, validating, and publishing performance data for leadership.
• Monitor partner and vertical performance against goals, identify gaps and risks, and surface root causes.
• Conduct ad-hoc analysis to support performance improvements and translate data into actionable insights.
• Track progress of global partnerships programs across verticals, building leadership-facing reports.
• Own budget and resource allocation processes with Finance, refining SOPs for operations.
• Support partner lifecycle operations end to end with BD on onboarding feasibility and tracking leads.

Skills

SQL

Mandarin

English

Data analysis

Project management

Education

Bachelor's degree

Job description

Partnerships Operations Manager (12-month contract) , Third-Party Associate

Location:

Employment Type:

Third-party Associate

Job Code:

A149662B

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Responsibilities

Team IntroThe Monetization Product Partnerships team sits at the intersection of technology, advertising, and business growth. We build and scale the partner ecosystem that enables businesses to thrive on TikTok — spanning AI, campaign management, commerce, data & measurement, and content & community management.Our culture mirrors that of a high-performing fast-paced: entrepreneurial, fast-moving, and always looking around the corner for what's next. Partnerships are a critical lever for scaling how TikTok users discover and interact with brands across the region.We are looking for a partnerships operations manager to drive performance visibility and operational excellence across our product partnerships ecosystem. You will work at the heart of TikTok's cross-functional teams, owning the data cadence that keeps the team accountable to its goals and turning that data into insight that shapes how we grow our partnerships. Your work will directly enable TikTok and its partners to deliver innovative, integrated experiences to our global community.

• Own the team's recurring data cadence, extracting, validating, and publishing the performance data that the team and its leadership rely on to track progress against targets.
• Monitor partner and vertical performance against goals, proactively identifying gaps, anomalies, and emerging risks, and surfacing them to the relevant business owners with a clear point of view on root cause.
• Conduct ad-hoc analysis to support performance improvement initiatives, translating raw data into actionable recommendations for business development and partnerships stakeholders.
• Track progress and outcomes of global partnerships programs across multiple verticals such as Messaging and Commerce, building the reporting views that make performance legible to leadership.
• Own the budget and resource allocation processes for the Product Partnerships team, working with Finance to submit and track partner budgets, ensure compliance with internal guidelines, and refine SOPs for seamless team operations.
• Support partner lifecycle operations end to end, working with business development on the operational feasibility of new onboardings, and ensuring all partner leads are accurately captured and effectively tracked within the system.

Qualifications

Minimum Qualification(s):

• Bachelor's degree in Business Administration, Finance, Engineering, or a related field
• 5+ years of experience in Business Analysis, Sales Operations, Partnership Operations, or Business Operations within the technology, SaaS, or digital advertising sectors.
• Experience analyzing large volumes of data to identify risks, bottlenecks, and performance gaps, and to ensure accurate allocation of resources to partners.
• Demonstrated business acumen in interpreting performance data. You can move from "what the numbers say" to "what we should do about it" and defend that view with stakeholders.
• Track record of owning recurring reporting independently, from data extraction through to a published output leadership can act on. Familiarity with our internal reporting tooling can be trained; the ability to structure a question and interrogate the data behind it cannot.
• Strong project management, communication skills with a track record of driving programs that require internal and external coordination across multiple teams.
• Proficiency in Mandarin and English is essential to support the China Outbound business within APAC and to collaborate directly with both internal and external stakeholders based in China, ensuring smooth coordination across regional and global teams.

• Proficiency in SQL or equivalent query languages is a strong plus.
• Experience tracking operational expenditure and reconciliation, with an understanding of how to justify spending to Finance and Procurement teams.
• Able to work in ambiguity during early stages of partnerships, being able to set up foundations for operational excellence in the future.
• Strong track record of successfully delivering high-stakes programs to an organization, showcasing operational rigour.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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