Part-Time Receptionist

Eurokars Auto Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious automotive dealership in Singapore is seeking a Customer Experience Ambassador to enhance the showroom experience. Responsibilities include greeting visitors, managing inquiries, supporting showroom operations, and scheduling appointments. Ideal candidates will possess excellent customer service and communication skills, with prior experience in retail or service industries being an advantage.

Qualifications

• Polished, articulate, and well-presented individual with excellent communication skills.
• A positive attitude and commitment to adhere to company policies and standards.
• Prior experience in automotive, airline, retail sales, or service industry is an advantage.

Responsibilities

• Become an ambassador of all things BMW and enhance the customer experience.
• Meeting and greeting visitors and handling inquiries.
• Jointly responsible for upkeep of the showroom and supporting daily operations.
• Answering and directing incoming telephone calls promptly.
• Schedule and confirm appointments for clients and customers.
• Assist with clerical duties to support dealership operations.
• Providing administrative support for other ad-hoc duties assigned.

Skills

Excellent customer service skills

Interpersonal communication skills

Cultural sensitivity

Job description

Main Responsibilities

• Become an ambassador of all things BMW and enhance the customer experience in the showroom
• Meeting and greeting visitors entering the showroom, handling their inquiries and directing them to the relevant staff appropriately
• Jointly responsible for the upkeep of the showroom, supporting the team in daily operations and running of the showroom
• Answering and directing incoming telephone calls promptly and courteously
• Schedule and confirm appointments for clients, customers, or supervisors
• Assist with other related clerical duties to support dealership operations
• Providing vital administrative support for any other ad-hoc duties assigned by the Sales Managers/GM as required

Job Requirements

• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrated ability to work with diverse people groups
• Polished, articulate and well-presented individual with excellent communication skills
• A positive attitude and commitment to adhere to and administer company policies, procedures and standards
• Prior experience in the automotive, airline, retail sales or service industry will be an added advantage