Part-Time PSA

Recruit Express; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare recruitment agency in Singapore is looking for personnel to manage Bed & Surgical Booking Office Operations. Responsibilities include handling appointment calls, following scheduling guidelines, and ensuring optimal customer service in a busy environment. Candidates should have at least N/O/A Level, NITEC, or a Diploma in any field. This position offers a structured work schedule with staggered shifts.

Qualifications

• Candidates must have minimum educational qualifications.
• Ability to manage challenging calls and perform service recovery.
• Must follow scheduling procedures and guidelines.

Responsibilities

• Handle appointment and bed booking calls.
• Share hospital and departmental updates.
• Ensure calls are answered quickly.

Skills

Fast learner

Independent

Proactive

Education

N/O/A Level, NITEC, or Diploma in any field

Job description

Work Schedule

Staggered shifts:

Monday to Friday: 0700–1630 / 0800–1730 / 0830–1800

Saturday: 0700–1600

Job Scope – Bed & Surgical Booking Office Operations

• Handle appointment and bed booking calls
• Follow scheduling procedures and guidelines
• Share hospital and departmental updates
• Ensure calls are answered within 3 rings or 30 seconds
• Manage challenging calls and perform service recovery

Requirements

• Minimum N/O/A Level, NITEC, or Diploma in any field
• Fast learner, independent, and proactive

All candidates' information will be treated with the strictest confidence.

If interested, please send your most updated resume to WA: or email Katherine Carlen.