Part Time Front Desk Officer - Rover [$15/hr | West]

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A customer service company in Singapore seeks part-time Customer Service cum Admin Officers to enhance customer satisfaction. The role involves front counter management, customer interactions, and administrative duties across various offices. Applicants should have at least a GCE 'O' Level and excellent communication skills. Flexibility in working hours is required, with a commitment of at least 6 months.

Qualifications

• Prior experience in customer service support is an advantage.
• Capacity to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Man the front counter at all times.
• Maintain high levels of customer satisfaction.
• Queue management when required.
• Welcome walk-in customers and register via case management system.
• Attend to enquiries pertaining to financial assistance via phone and emails.
• Operational checks on the service centre and replenishment of collaterals.
• Collect documents and make certified copies.
• Provide administrative support such as filing, data entry, and printing.
• Need to be roving around different offices depending on manpower planning.

Skills

Excellent verbal communication

Excellent written communication

Adaptability

Education

Min GCE ‘O’ Level

Job description

Join Our Team: Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Commit min 3 days on weekdays!
• Commit min 6 months or longer!
• Full Day - 8:15am to 6:30pm (with 1 hour break)
• Half Day (Saturday) - 8:15am to 1pm

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