Part Time Front Desk Officer - Rover [$15/hr | East]

P-Serv; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A local service provider in Singapore is seeking part-time Customer Service cum Admin Officers. This role involves managing customer interactions, providing administrative support, and adapting to flexible work environments. Candidates should have at least a GCE 'O' Level qualification and strong communication skills. A minimum commitment of 3 weekdays for at least 6 months is required. This is an opportunity to make a significant impact on customer satisfaction.

Qualifications

• Minimum GCE 'O' Level qualification.
• Prior experience in customer service support is an advantage.
• Excellent verbal and written communication skills.

Responsibilities

• Man the front counter and maintain customer satisfaction.
• Manage queues and register customers.
• Attend to enquiries via phone and email.
• Provide administrative support including filing and data entry.
• Rove around different offices as needed.

Skills

Verbal communication

Written communication

Customer service

Adaptability

Education

GCE 'O' Level

Job description

Join Our Team: Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info

• Commit min 3 days on weekdays!
• Commit min 6 months or longer!
• Full Day - 8:15am to 6:30pm (with 1 hour break)
• Half Day (Saturday) - 8:15am to 1pm

We regret to inform, only shortlisted candidates shall be contacted.