Part Time Front Desk Officer - Rover [$15/hr | East]

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A customer service company in Singapore is seeking Part-Time Customer Service cum Admin Officers. The role involves managing the front counter, attending to customer inquiries, and providing administrative support. Candidates should have at least a GCE ‘O’ Level and good communication skills. Flexible working hours are available, requiring a minimum commitment of 3 days a week for at least 6 months.

Qualifications

• Prior experience in customer service support is an advantage.

Responsibilities

• Man the front counter at all times.
• Maintain high levels of customer satisfaction.
• Attend to customer inquiries via phone and emails.
• Provide administrative support such as data entry and document handling.

Skills

Excellent verbal and written communication skills

Capacity to adapt to changing environments

Education

Min GCE ‘O’ Level

Job description

Join Our Team: Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Commit min 3 days on weekdays!
• Commit min 6 months or longer!
• Full Day - 8:15am to 6:30pm (with 1 hour break)
• Half Day (Saturday) - 8:15am to 1pm

Privacy Notice:

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.