Part Time Front Desk Officer - Rover [$15/hr | East]

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A customer service company in Singapore is seeking part-time Customer Service cum Admin Officers. Responsibilities include managing the front counter, ensuring customer satisfaction, and providing administrative support. Candidates should have a minimum GCE 'O' Level and strong communication skills. This role offers flexible working days, requiring a commitment of at least 3 weekdays and 6 months duration.

Qualifications

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage.
• Excellent verbal and written communication skills.
• Capacity to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Man the front counter at all times.
• Maintain high levels of customer satisfaction at all times.
• Queue management when required.
• Welcome walk-in customers and register customers via case management system.
• Attend to enquiries pertaining to financial assistance, via phone call and emails.
• Operational checks on the service centre and replenishment of collaterals before the start of each day.
• Collect documents received from customers and make certified copies of these documents.
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc.
• Need to be roving around different offices depending on manpower planning.

Skills

Excellent verbal and written communication skills

Capacity to adapt to changing environments

Customer service support experience

Education

Min GCE ‘O’ Level

Job description

Join Our Team: Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Commit min 3 days on weekdays!
• Commit min 6 months or longer!
• Full Day - 8:15am to 6:30pm (with 1 hour break)
• Half Day (Saturday) - 8:15am to 1pm

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