Part Time Ecommerce Assistant

EU YAN SANG MARKETING PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading e-commerce company in Singapore is seeking a Part-Time Assistant to support daily operations of its online store. The role involves managing e-store operations, assisting with customer service, and coordinating logistics for smooth execution. Candidates should have good communication skills in English and Mandarin and be proficient in Microsoft Office. This position requires a commitment of at least 4-6 months for 3 full days a week, with an hourly rate of $12.50-13.00 depending on qualifications and experience.

Qualifications

• Some experience in e-commerce, customer service, or admin work is preferred.
• Strong customer service mindset with good communication skills.
• Able to use Excel confidently for data entry, record keeping, and simple reports.

Responsibilities

• Manage e-store operations, including updating inventory and creating product listings.
• Support digital marketing initiatives such as campaign launches.
• Respond promptly to customer enquiries across all communication touchpoints.

Skills

Customer service mindset

Communication skills

Excel proficiency

Detail-oriented

Written and verbal English skills

Adaptability to fast-paced environment

Education

GCE 'O' Level qualification

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Overview

The E-commerce Part-Time Assistant will support the daily operations of the online store by assisting with customer service, managing order fulfilment, and coordinating logistics to ensure smooth execution. The role also provides administrative support for marketing activities and project coordination.

KEY ROLES AND RESPONSIBILITIES

• Manage e-store operations, including updating inventory status, creating product listings, and setting up promotions.
• Support digital marketing initiatives such as campaign launches and content updates to drive engagement.
• Respond promptly to customer enquiries across all communication touchpoints.
• Assist logistics operations by processing orders, coordinating shipments, receiving goods, and supporting inventory counts.
• Handle data entry, maintain accurate records of orders, shipments, and returns, and prepare simple reports to support daily operations.

EDUCATION

• Minimum GCE “O” level qualification.

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Some experience in e-commerce, customer service, or admin work is preferred.
• Strong customer service mindset with good communication skills.
• Able to use Excel confidently for data entry, record keeping, and simple reports.
• Organized and detail-oriented.
• Good written and verbal skills (English and Mandarin - to liaise with Mandarin-speaking counterparts).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to multi-task and adapt to a fast-paced environment.
• Looking for part-timer to commit for at least 4-6 months, 3 full days a week (between Monday to Thursday).
• Hourly Rate at $12.50-13.00 per hour, depending on qualifications and experience.

Only shortlisted candidates will be notified.