Part-Time Customer Service Officer @ Hougang / Choa Chu Kang

Tien Hsia Language School Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A language education provider in Singapore seeks a customer service-focused individual to handle enrolments and daily school operations. The role includes assisting with customer enquiries and requires evening, weekend, and public holiday availability. Fluency in Mandarin is essential for liaising with associates. Ideal candidates will be patient and able to work with children.

Qualifications

• Must be able to communicate in Mandarin.
• Able to work on weekdays evenings and weekends.
• Experience in handling customer enquiries.

Responsibilities

• Handle and process all enrolments and registrations.
• Follow up on customers' enquiries.
• Assist in daily school operations and ad-hoc duties.

Skills

Customer service orientation

Patience

Ability to handle children

Job description

Handle and process all enrolments and registration

Handle & follow-up customers' enquires

Assist in daily school operations and any ad-hoc duties as assigned

Requirements

• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin to liaise with Mandarin speaking associates on handling daily school operations.