Part-Time Customer Relations Pro — Multichannel Support

Ikano; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading home furnishing retailer in Singapore is seeking a part-time Customer Relations Officer at IKEA. In this role, you will be key in building relationships with customers, addressing inquiries, and ensuring a positive shopping experience. Ideal candidates should have 1-2 years of customer service experience and possess strong interpersonal skills. Flexibility to work retail shifts, including weekends, is essential.

Qualifications

• 1 to 2 years of experience in customer service.
• Ability to take initiative and responsibility.
• Passionate about customer service with a warm personality.

Responsibilities

• Handle customer inquiries and complaints efficiently.
• Manage customer interactions both in-person and over the phone.
• Support team knowledge sharing and multi-skill development.

Skills

Customer service

Communication skills

Problem-solving

Resilience

Job description

A leading home furnishing retailer in Singapore is seeking a part-time Customer Relations Officer at IKEA. In this role, you will be key in building relationships with customers, addressing inquiries, and ensuring a positive shopping experience. Ideal candidates should have 1-2 years of customer service experience and possess strong interpersonal skills. Flexibility to work retail shifts, including weekends, is essential.