Part Time Clinic Receptionist

BENCHMARK PHYSIO PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a friendly and professional Clinic Receptionist to be the first point of contact for patients. The role involves managing appointments, providing excellent customer service, and maintaining patient records. If you have strong communication skills and a patient-focused attitude, this is a meaningful opportunity to make a positive difference in patients' experiences.

Benefits

Supportive and collaborative team environment

Opportunities for personal growth within the healthcare field

Meaningful role making a positive difference in patient experiences

Qualifications

• Strong communication and interpersonal skills are essential.
• Professional, courteous, and patient-focused attitude is required.
• Good organisational and multitasking abilities are necessary.
• Basic computer literacy is a must.
• Prior experience in customer service or healthcare reception is an advantage.

Responsibilities

• Greet patients and visitors warmly and provide excellent customer service.
• Manage appointment scheduling, cancellations, and reminders.
• Respond to phone calls, emails, and patient enquiries promptly.
• Maintain accurate patient records and handle data entry.
• Assist in billing and processing insurance claims.
• Coordinate with healthcare providers for efficient patient flow.
• Keep the reception area neat and presentable.

Skills

Strong communication and interpersonal skills

Professional and courteous attitude

Good organisational abilities

Basic computer literacy

Customer service experience

Job description

Clinic Receptionist

We are seeking a friendly, professional, and organised Clinic Receptionist to be the first point of contact for our patients. You will play an important role in creating a welcoming environment while ensuring the smooth day-to-day operations of the clinic.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service
• Manage appointment scheduling, cancellations, and reminders
• Answer phone calls, emails, and patient enquiries promptly
• Maintain accurate patient records and handle data entry
• Assist in billing, payments, and processing insurance claims (if applicable)
• Coordinate with healthcare providers to ensure efficient patient flow
• Keep the reception area neat and presentable

Requirements

• Strong communication and interpersonal skills
• Professional, courteous, and patient-focused attitude
• Good organisational and multitasking abilities
• Basic computer literacy (MS Office, scheduling software, etc.)
• Prior experience in customer service or healthcare reception is an advantage

Why Join Us?

• Supportive and collaborative team environment
• Opportunities to learn and grow within the healthcare field
• Meaningful role where you make a positive difference in patients’ experiences