Part Time Clinic Assistant (Thomson Women's Clinic - West, East, Central)

Thomson Medical Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A healthcare company in Singapore is looking for a candidate to manage general patient services. Responsibilities include handling patient registration, managing billing processes, and assisting with reception duties. Ideal applicants have a GCE 'N' Levels and preferably 2 years of relevant healthcare experience. Strong interpersonal skills and attention to detail are essential.

Qualifications

• A minimum of at least a GCE 'N' Levels.
• Preferably 2 years of relevant healthcare or clinic working experience.
• Good team player with excellent interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Attends to reception duties.
• Submits the Medisave applications and checks account balances.
• Handles customer complaints expeditiously.
• Prepares and sends monthly corporate bills.

Skills

Interpersonal skills

Detail-oriented

Ability to multitask

Education

GCE 'N' Levels

Job description

Job description

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.

Responsibilities

• Attends to reception duties.
• Submits the Medisave applications. Checks Medisave account holder’s balances from CPF website, prints hard copy and tagged the information into HIS.
• Seek approval and prepare documents relating to refunds.
• Accepts appointments, collect specimens for Laboratory and dispatches specimen preparations.
• Chaperon and assists doctors during consultation.
• Attends to customer complaints (received verbally or through letters) expeditiously. Informs the Centre Manager about such complaints and carries out corrective or preventive actions in consultation with Centre Manager.
• Maintains and updates the quality records according to the standard guidelines on identification, filing, storage, maintenance and disposition of these records where applicable.
• Performs general administrative duties such as preparing statistics, filing, typing, and dispatching of mails and reports, ordering stationery and office supplies.
• Prepares and sends monthly corporate bills to clinics.
• Performs general secretariat duties for doctors and the department head.

Requirements

• A minimum of at least a GCE 'N' Levels
• Preferably 2 years of relevant healthcare or clinic working experience
• Good team player with excellent interpersonal skills
• A detail oriented and ability to multitask

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.