Part-Time Clinic Assistant (Paediatrics)

SINGAPORE MEDICAL GROUP LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a front desk officer to manage reception, assist with patient interactions, and handle medical billing tasks. Candidates should have strong communication skills and experience in customer service, preferably in a healthcare setting. The role requires proficiency in medical billing software and the ability to multitask efficiently.

Qualifications

• Experience in a healthcare setting preferred.
• Excellent interpersonal and communication skills required.
• Strong customer-service mindset focused on patient satisfaction.

Responsibilities

• Manage reception, greet patients and manage calls.
• Handle registration, appointment scheduling, and billing.
• Process insurance claims and manage stock of supplies.

Skills

Interpersonal skills

Customer service

Communication skills

Multitasking

Basic computer skills

Tools

Medical billing software

Job description

Responsibilities

• Manage the reception area, greeting patients, and handling phone calls professionally.
• Attend to patients and perform front desk duties, including registration, scheduling appointments, verifying insurance, and managing billing.
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Assist doctors during consultations to ensure patients' needs are met efficiently.
• Maintain a clean and organised clinic environment.

Requirements

• Experience in a healthcare setting would be advantageous.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with a focus on patient satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in medical billing software and basic computer skills.
• Able to commit to the clinic operating hours (fixed 20-32 hours across Mon-Sat)