Part-Time Beauty Advisor (Sulwhasoo)

AmorePacific; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading beauty retail company in Singapore is seeking dedicated individuals for customer service and skincare consultations. The role includes providing excellent service, conducting consultations, and following up with customers. Ideal candidates are passionate about beauty and can work shifts, including weekends and public holidays. Competitive hourly rate of $14/hr offered.

Qualifications

• Passionate about the beauty retail industry and customer interaction.
• Experience in a retail environment preferred but not mandatory.
• Ability to work shifts, weekends, and public holidays.

Responsibilities

• Provide prompt and personable customer service.
• Conduct skincare consultations and product education.
• Handle customer complaints and perform follow-up.
• Maintain store hygiene and merchandising standards.

Skills

Customer service

Sales skills

Skin profiling consultation

Product knowledge

Shift flexibility

Job description

Job Details

Duration: 18 November 2025 - 28 February 2026

Working hours: 5 days a week, rotational shift (including 1hr unpaid break)

Hourly Rate: $14/hr

Job Description

• Maintain and establish good customer relations by giving prompt, polite and personable service at all times.
• Demonstrate basic selling skills of approaching customer, building and closing sales.
• Provide accurate skin profiling consultation to every new customer.
• Educate the customer on product information and application.
• Register, maintain and update every customer in POS System.
• Book appointments and perform skincare consultations.
• Follow up on customers after product purchase via telephone and mail to ensure product satisfaction and build up regular customer base.
• Handle customer complaints and product returns.
• Maximize all opportunities and tools available to achieve targets set by Retail Manager.
• Merchandise and display counters according to the marketing focus of the month.
• Maintain high level of hygiene by cleaning counters, testers and displays regularly.
• Uphold and follow the grooming standard set by Sulwhasoo in the areas of makeup, hair, uniform and accessories.
• Establish good working relationship with other members of the team to maintain harmony at the counter.
• Follow instructions as directed by Retail Manager/Counter Manager.

Job Requirements

• Passionate about the beauty retail industry & customer interaction.
• Experience in working within the retail environment (Beauty retail is a plus, no experience is welcome to apply).
• Able to work shifts / weekends & public holidays.
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