Job Details
Brand: Sulwhasoo
Location: BHG Tampines
Duration: 18 November 2025 - 28 February 2026
Working hours: 5 days a week, rotational shift (including 1hr unpaid break)
Hourly Rate: $14/hr
Job Description
- Maintain and establish good customer relations by giving prompt, polite and personable service at all times.
- Demonstrate basic selling skills of approaching customer, building and closing sales.
- Provide accurate skin profiling consultation to every new customer.
- Educate the customer on product information and application.
- Register, maintain and update every customer in POS System.
- Book appointments and perform skincare consultations.
- Follow up on customers after product purchase via telephone and mail to ensure product satisfaction and build up regular customer base.
- Handle customer complaints and product returns.
- Maximize all opportunities and tools available to achieve targets set by Retail Manager.
- Merchandise and display counters according to the marketing focus of the month.
- Maintain high level of hygiene by cleaning counters, testers and displays regularly.
- Uphold and follow the grooming standard set by Sulwhasoo in the areas of makeup, hair, uniform and accessories.
- Establish good working relationship with other members of the team to maintain harmony at the counter.
- Follow instructions as directed by Retail Manager/Counter Manager.
Job Requirement
- Passionate about the beauty retail industry & customer interaction
- Experience in working within the retail environment (Beauty retail is a plus, no experience is welcome to apply)
- Able to work shifts / weekends & public holidays
- Able to start immediately
- Able to commit the full duration
(Only short-listed candidates will be notified)