Part-Time Admin Assistant (Operation Dept)

CKSE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

Une entreprise de services à Singapour recherche un Assistant Administratif pour gérer les opérations quotidiennes, notamment la communication avec les clients et la planification des emplois de nettoyage. Le candidat idéal a une expérience en service client, est orienté vers le client et possède d'excellentes compétences en communication. Horaires de travail flexibles, 4 jours par semaine.

Qualifications

• Minimum 1 an d'expérience en service client ou planification.
• Orienté client avec de bonnes compétences interpersonnelles.
• Personnalité agréable et amicale.

Responsibilities

• Communiquer efficacement avec les clients et les employés.
• Gérer et surveiller les emplois de nettoyage.
• Répondre rapidement aux demandes et plaintes des clients.

Skills

Interpersonal Skills

Communication Skills

Problem-solving Skills

Job description

We are looking for an Admin Assistant (Operation Department) to handle daily operations, including managing client queries, coordinating with a pool of floaters and cleaners, scheduling, and providing feedback. The ideal candidate should be detail-oriented, proactive in follow-up, and possess good time management skills. Responsibilities also include managing and monitoring equipment, cleaning solutions, and maintaining cleaning standards.

Work Schedule:

4 days a week (less than 35 hours), including Saturday

Shift Hours:

7am to 4pm or 2pm to 11pm

Responsibilities:

• Communicate effectively and promptly with clients, floaters, and cleaners via phone, chat, SMS, email, or walk-ins
• Maintain a positive, empathetic, and professional attitude towards clients
• Respond quickly to inquiries and complaints
• Ensure client satisfaction and provide professional support
• Schedule and monitor floater and cleaner jobs, and uphold cleaning standards
• Manage incoming mails and documents
• Assist with ad hoc duties as assigned by management

Requirements:

• At least 1 year of experience in customer service or scheduling
• Customer-oriented with good interpersonal and communication skills
• Pleasant, friendly personality, and strong problem-solving skills
• Ability to work in a fast-paced environment, quick learner, responsible
• Computer literacy