Part-Time Admin Assistant (Operation Dept)

CWCS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading service provider in Singapore is seeking an experienced Admin Assistant to manage daily operations, client communications, and scheduling for floaters and cleaners. The successful candidate will have a minimum of one year of customer service experience and strong problem-solving skills. A pleasant and friendly demeanor with good communication abilities is essential. This role requires computer literacy and the ability to work in a fast-paced environment.

Qualifications

• Minimum 1 year experience in customer service or scheduling.
• Customer-oriented with good interpersonal and communication skills.
• Able to work in a fast-paced environment.

Responsibilities

• Communicate with clients, floaters, and cleaners through various channels.
• Maintain a positive attitude and ensure client satisfaction.
• Schedule jobs and monitor cleaning standards.

Skills

Customer service

Scheduling

Interpersonal skills

Communication skills

Problem solving

Education

Minimum 'O' level

Job description

We are looking for Admin Assistant (Operation Department ) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day:

Shift 1: Monday to Thursday, 7am - 4pm

Shift 2: Friday to Sun, 7am - 4pm

Shift 3: Monday to Thursday, 2pm - 11pm

Shift 4: Friday to Sun, 2pm to 11pm

Work Shift:

7am to 4pm or 2pm to 11pm

Responsibilities:

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
• To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
• Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements:

• Minimum 1 year experience in customer service, scheduling
• Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality Strong problem solving capabilities
• Able to work at a fast pace environment, fast learner, willing to take up responsibility
• Computer literacy