Overnight Hotel Ops Lead: Guest Care & Safety

HERITAGE SOHO PARTNERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious hotel management company located in Singapore is seeking a Night Shift Duty Manager. You will oversee hotel operations during the night, ensuring guest safety, managing check-ins and check-outs, and conducting inspections of facilities. The ideal candidate has a diploma in a relevant field along with experience in hotel front desk or night audit roles. This full-time position requires strong attention to detail and excellent communication skills.

Qualifications

• Previous experience in a hotel front desk or night audit role is preferred.
• Ability to handle multiple tasks and prioritize responsibilities in a fast-paced environment.
• Knowledge of hotel operations, policies, and industry standards.

Responsibilities

• Manage guest-related operations during the night shift, including check-in and check-out.
• Ensure the safety and security of guests and the property during the night shift.
• Conduct routine inspections of vacant guest rooms and public spaces.
• Maintain effective communication and collaboration with other hotel departments.

Skills

Attention to detail

Interpersonal skills

Mathematical skills

Problem-solving

Communication skills

Organizational skills

Education

Diploma or equivalent in a relevant field

Tools

Hotel property management systems (PMS)

Job description

A prestigious hotel management company located in Singapore is seeking a Night Shift Duty Manager. You will oversee hotel operations during the night, ensuring guest safety, managing check-ins and check-outs, and conducting inspections of facilities. The ideal candidate has a diploma in a relevant field along with experience in hotel front desk or night audit roles. This full-time position requires strong attention to detail and excellent communication skills.