Outlet Supervisor

BYD BY 1826 (ZHONGSHAN PARK) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent restaurant group in Singapore is seeking an experienced F&B professional to supervise restaurant staff and ensure outstanding guest experiences. The ideal candidate should have at least 3 years of experience in the F&B industry and strong communication skills. Responsibilities include staff coordination, customer service, and maintaining high work standards. Competitive salary and a structured career path are offered.

Benefits

Competitive salary with performance-based incentives

Structured career path

Training and professional development opportunities

Collaborative team environment

Qualifications

• At least 3 years of experience in the F&B industry.
• Willingness to work various shifts, including evenings and weekends.
• Positive attitude and teamwork ability.

Responsibilities

• Supervise restaurant staff activities for efficient operations.
• Greet and assist guests with food and beverage orders.
• Ensure enjoyable dining experiences for guests.
• Maintain cleanliness and organization of the work area.
• Collaborate with kitchen staff for smooth service flow.
• Upsell menu items to enhance guest experience.

Skills

Strong communication skills

Interpersonal skills

Customer service passion

Job description

Job Description

• Supervise: To coordinate the activities of restaurant staff to ensure efficient and effective operations
• Deliver Outstanding Service: Greet and assist guests with a warm and friendly attitude, taking and delivering food and beverage orders with accuracy and efficiency.
• Create Memorable Experiences: Ensure that every guest has an enjoyable dining experience by providing personalized recommendations and handling any special requests or concerns.
• Maintain High Standards: Keep your work area clean and organized, adhere to safety and hygiene standards, and ensure that all service equipment is in top condition.
• Collaborate with the Team: Work closely with kitchen staff and fellow servers to ensure smooth service flow and address any issues or changes promptly.
• Upsell and Promote: Use your knowledge of the menu to suggest additional items and promotions, enhancing the guest experience and contributing to the restaurant’s success.
• Any other ad hoc duties assigned.

Requirements

• Experience: At least 3 years of experience in the F&B industry
• Skills: Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service.
• Attributes: A positive attitude, teamwork, and the ability to thrive in a fast-paced, dynamic environment.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the needs of our guests.

What We Offer

• Competitive salary with performance-based incentives.
• A structured career path within our growing business.
• A collaborative and supportive in-house team environment.
• Training and professional development opportunities.