Outlet Service & Guest Experience Lead

DAY ONE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A food and beverage outlet in Singapore is looking for an experienced outlet manager to drive operations and service excellence. The successful candidate will assist in operational management, ensure high-quality guest interactions, and handle staff training and scheduling. A diploma in Food & Beverage and minimum 3 years of relevant experience are required. This role demands strong financial management skills and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum of 3 years relevant experience in KTV/Restaurant Service/Retail.
• Strong business acumen with acute financial management skills.
• Ability to work in a fast-paced F&B environment.

Responsibilities

• Assist the Outlet Manager with operations.
• Drive revenue and manage staff performance.
• Handle guest requests and maintain cleanliness.

Skills

Customer service

Team management

Financial management

Problem solving

Education

Diploma in Food & Beverage or equivalent

Tools

MS Office

Job description

A food and beverage outlet in Singapore is looking for an experienced outlet manager to drive operations and service excellence. The successful candidate will assist in operational management, ensure high-quality guest interactions, and handle staff training and scheduling. A diploma in Food & Beverage and minimum 3 years of relevant experience are required. This role demands strong financial management skills and the ability to thrive in a fast-paced environment.